We hope you will be pleased with your purchase but in the event that you wish to return anything bought from us we will be happy to refund a product, provided (in the case of non-defective products) it is in fully re-saleable condition. Returns should be made within 28 days of receipt and in original, undamaged packaging. If the product returns is not in fully re-saleable condition or the packaging is damaged, we reserve the right to refuse a refund on the item, or deduct up to 20% from the original selling price. This does not affect your statutory rights.
If any Product you purchase is damaged, faulty or incorrect when delivered to you we may offer an exchange or refund as appropriate in accordance with your legal rights.
To return an item please contact email@example.com with details of your purchase and we will be happy to assist.
We regret we cannot cancel orders that have already been processed. If you wish to cancel an order please contact us at firstname.lastname@example.org. Providing your order has not already been processed we will be happy to cancel the order. If your items have already been dispatched then you will need to contact that above email on receipt of your items in order to arrange for a return and refund.